Last updated: December 12, 2025
Fashion Fast LLC (“Fashion Fast,” “we,” “us,” or “our”) operates the Fashion Fast mobile application and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, share, and protect information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information you provide to us and information collected automatically when you use the Service.
A. Information You Provide
- Account information: name, email address, phone number, and login credentials
- Profile information: delivery addresses and preferences
- Order information: items requested, sizes, notes, order history
- Customer support information: messages, photos, or information you submit when contacting support
B. Location Information
- Precise location (with your permission): used to enable same-day delivery, driver routing, and real-time order tracking
- Approximate location: used to determine service availability and nearby retailers
You can control location permissions at any time through your device settings.
C. Payment Information
Payments are processed through third-party payment processors. Fashion Fast does not store full payment card numbers or sensitive financial details. Payment processors handle your information according to their own privacy policies.
D. Information Collected Automatically
- Device information: device type, operating system, unique device identifiers
- Usage data: app interactions, features used, pages viewed
- Log data: IP address, timestamps, and diagnostic information
2. How We Use Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Create and manage user accounts
- Process orders and facilitate same-day delivery
- Provide customer support and respond to inquiries
- Enable delivery coordination and tracking
- Detect, prevent, and address fraud, misuse, and security issues
- Send service-related communications such as order updates and alerts
- Send marketing communications where permitted (you may opt out at any time)
- Comply with legal obligations and enforce our terms
3. How We Share Information
We may share information in the following situations:
A. Retailers and Fulfillment Partners
We share order details with participating retailers and boutiques to prepare items for fulfillment.
B. Delivery Partners
We share necessary delivery information such as pickup location, delivery address, contact details, and order instructions with delivery partners and independent drivers.
C. Service Providers
We work with third-party vendors that support our operations (such as hosting, analytics, communications, and payment processing). These providers only receive information necessary to perform services on our behalf.
D. Legal Requirements
We may disclose information if required by law, court order, or legal process, or to protect the rights, safety, and security of Fashion Fast, our users, or others.
E. Business Transfers
If Fashion Fast is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
4. Your Choices and Rights
You have choices regarding your information:
- Location permissions: manage through your device settings
- Marketing communications: opt out of promotional emails using the unsubscribe link
- Account information: update certain details within the app
- Account deletion: request deletion by contacting us at the email below
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide and improve the Service
- Maintain business records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Retention periods vary depending on the type of information and purpose.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can remove it.
8. International Users
The Service is operated in the United States. If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the U.S.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date at the top of this page.
10. Contact Us
Fashion Fast LLC
Email: Customerservice@fashionfast.app